Making a Message Gateway Active/Dormant

By default, a new message gateway is dormant. To use it, you need to activate it.

Note: You can only make a message gateway active if it contains at least one field in the New Customer Record section. For more information, see Setting the Fields for New Customers.

To make a message gateway active or dormant, follow these steps:

  1. From the Message Gateway Configuration home page, click EDIT MESSAGE GATEWAYS for the campaign containing the message gateway that you want to edit.
  2. Click MAKE ACTIVE / MAKE DORMANT for the message gateway that you want to make active/dormant.

Note: You can also make a message gateway active or dormant by editing the Active field on the Message Gateway page.