This section describes the channels and the integrations that Syntelate XA supports across each of those channels, namely:

  • Telephony
  • Web chat
  • Email
  • SMS
  • Social media messaging

Omnichannel diagram


Syntelate XA supports numerous integrations. Some are supported natively, while others are integrated via third-party gateways. In this section, we describe the most popular options. Explore the side menu to learn more.

Request an Integration

If you need to discuss an integration that's not covered in this section, contact our sales team at, or use the Contact Us form on our website.