Syntelate XA Help

Welcome to the Help site for Syntelate XA, Inisoft's omni-channel customer engagement suite for contact center professionals.

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An example of an agent desktop script being designed using Syntelate XA Designer's visual builder.

What's in the Help?

The Help is our user documentation for Syntelate XA. We've organised the Help into sections for agent, supervisor, and technical users.

In the Help, you'll find descriptions of Syntelate XA's features, instructions for using Syntelate XA, examples of best practice, code samples, and tutorials. You can download the documentation in PDF format, too.

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