Accessing Workzones

If your role requires you to work from multiple workzones, you will see a workzone login screen after you log in to Syntelate XA. In that case, you need to select which workzone you wish to work from.

Screenshot of a browser window with a dropdown displayed in a white box in the centre of the window.

Most agents won’t be asked to log on to a workzone because Syntelate XA will automatically log you in to the right one, and after you log in to Syntelate XA you will see the telephony login.