Inserting Smart Text

There are two ways to insert smart text into your message:

  • Using the Smart text menu
  • Typing the smart text code into the message box

Using the Smart Text Menu

To insert smart text using the Smart text menu, follow these steps:

  1. Click Smart text to open the Smart text menu.
  2. Click a smart text category to expand it.
  3. Click a smart text title to display the smart text.
  4. Click the smart text to insert it.

Screenshot of the Smart text menu in Syntelate XA

Tip: To filter the entries in the Smart text menu, type part of the smart text or smart text title into the Filter box.

Using the Message Box

To insert smart text directly from the message box, you must know the smart text code. If you know this, follow these steps:

  1. Start typing the smart text code into the message box. All matching smart text pops up above the message box.

    Screenshot of smart text suggestions in Syntelate XA

    Note: In the screenshots above, the smart text codes are SIGNOFF2, SIGNOFF3, and SIGNOFF4.

  2. Click the smart text that you want to insert.