Deleting a Web Chat

If you want to turn off a web chat but think you might use it again, make it dormant. See Making a Web Chat Active/Dormant.

If you know you’re never going to use the web chat again, you can delete it.

To delete a web chat, follow these steps:

1. From the Web Chat configuration home page, click DELETE for the web chat that you want to delete. The Confirm Delete dialog box appears.
2. Click DELETE.