Embedding a Web Chat in Your Website

Once you’re happy with the configuration of your web chat, the next step is to add a small piece of code to each page of your website on which the chat should be visible.

To add the embed code to your website, follow these steps:

  1. From the Web Chat configuration home page, click VIEW for the web chat that you wish to add to your website. The Web Chat page is shown.
  2. In the Web Chat details section, copy the contents of the Embed code for Web Chat box.

  3. For each page of your website on which you want the web chat to be visible, paste the embed code inside the <head> element, for example:

    Copy 
    <!DOCTYPE html>
    <html>
      <head>
        <title>Web Page Title</title>
        <!--Inisoft WebChat Code -->
        <script type="text/javascript" src="xxx"></script>
        <script type="text/javascript" src="yyy"></script>
        <script type="text/javascript" src="zzz"></script>
        <!--End of Inisoft WebChat Code -->
      </head>
      <body>

    Note: The embed code is unique for each web chat that you create. In the example above, xxx, yyy, and zzz represent unique URLs for a web chat.