Managing Fulfilment Emails

You can configure Syntelate XA to send an automated email report to one or more email addresses whenever your Fulfilment is successfully run and/or whenever your Fulfilment encounters an error.

Note: For Syntelate XA to send automated emails, you must set up an SMTP Configuration.

A Fulfilment is successfully run when either:

  • The SQL Select statement returns one or more records and Syntelate XA performs all Fulfilment actions against all records.
  • The SQL Select statement returns no records.

To manage the email addresses to which automated emails should be sent, use the Send email once fulfilment is complete section of the Fulfilment details page.

Adding an Email Address

To add an email address, follow these steps:

  1. In the Send email once fulfilment is complete section, click Add email. The Add new email address page is shown.
  2. In the Email address box, type the email address to which the automated email should be sent.
  3. Use the check boxes to select whether the email should be sent when the Fulfilment is successfully run and/or when the Fulfilment encounters an error.
  4. Click Save.

Editing an Email Address

To edit an email address, follow these steps:

  1. In the Send email once fulfilment is complete section, click Edit for the email address that you want to edit. The Edit email address page is shown.
  2. Edit the Email address box and/or the check boxes as required.
  3. Click Save.

Deleting an Email Address

To delete an email address, follow these steps:

  1. In the Send email once fulfilment is complete section, click Delete for the email address that you want to delete. The Confirm Delete dialog box appears.
  2. Click Delete.